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PIXMA PRO-200 Ink Tank for EU Use Only

Paulg144
Contributor

INK TANK FOR EU _ USE ONLY

I opened an ink tank set, CLI-65 for my Canon Pro 200 printer, (which I purchase from Unique Photo), and found that one of the eight INK TANKS is for “EU SALE ONLY”  my printer is not able to use this INK TANK.  I contacted the company where I purchased the ink set and they said they could not honor my request. 

Any suggestions where I can get help 

1 ACCEPTED SOLUTION

Canon took care of the issue.  I called Canon on Monday, no problem, happy to help, I received a replacement cart today.  How's that for customer service.  

View solution in original post

11 REPLIES 11

Canon 800 is closed, I will try tomorrow.  I'll let you know how this falls out.  The place, Unique Photo in Philadelphia where I purchased the ink said SORRY...   I bought the printer and a lot of other things from these guys.  Very shortsighted customer service regarding on brainer issue.

Agree. If they didn't think they could return to Canon for credit they should just eat a $20 problem and give you the correct item. Unless they are buying grey market stuff and not letting folks know.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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