10-02-2022 11:03 AM - last edited on 10-04-2022 09:22 AM by Danny
INK TANK FOR EU _ USE ONLY
I opened an ink tank set, CLI-65 for my Canon Pro 200 printer, (which I purchase from Unique Photo), and found that one of the eight INK TANKS is for “EU SALE ONLY” my printer is not able to use this INK TANK. I contacted the company where I purchased the ink set and they said they could not honor my request.
Any suggestions where I can get help
Solved! Go to Solution.
10-05-2022 12:26 PM
Canon took care of the issue. I called Canon on Monday, no problem, happy to help, I received a replacement cart today. How's that for customer service.
10-02-2022 03:32 PM
Canon 800 is closed, I will try tomorrow. I'll let you know how this falls out. The place, Unique Photo in Philadelphia where I purchased the ink said SORRY... I bought the printer and a lot of other things from these guys. Very shortsighted customer service regarding on brainer issue.
10-02-2022 03:41 PM
Agree. If they didn't think they could return to Canon for credit they should just eat a $20 problem and give you the correct item. Unless they are buying grey market stuff and not letting folks know.
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