PIXMA PRO-10 - No paper error when paper is present

[Archibald2]

Mac OS is 16.90.1.0 supported by Mac Mini OS 14.6.1 Using Canon 13x19 Pro Luster

PhotoShop 2025 USB connected. Main feed slot. Loading one sheet, sometimes 2 sheets

Inks are full enough (Not flashing) 

I use the PS print setup tool where I select the paper, main feed slot, etc. 

PROBLEM:Paper won't load. Several files have printed nicely. But then it won't load. . Pressing flashing resume button doesn't work Print center shows error..no paper or it says load paper and press resume. By the way, rear loading doesn't work either.

Please help. 

[Patrick]

Hi Archibald2,

When you attempt to print with 13" x 19" media, the manual feed tray should be used.

To load paper in the manual feed tray, please follow the instructions on this page:

PRO-10 series > Loading Paper > Loading Paper in the Manual Feed Tray

Once loaded, please make sure that you are selecting the manual feed tray in the print window of Photoshop.

If an error appears, please count the number of times the error light blinks and then determine the cause of the error by looking on this page:

 PRO-10 series > Support Code Corresponding to the Number of Flashes of the Alarm Lamp

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