Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎01-12-2013

Need help getting Pixma 9000 Mark II to print

My Pixma Mark II 9000 icon shows in Windows 7's devices and printers

panel and it is selected as the default printer.

It still doesn't print, even though the document shows in the printer queue..

Any suggestions?

Thanks,

David

Product Expert
Posts: 2,864
Registered: ‎10-16-2012

Re: Need help getting Pixma 9000 Mark II to print

Hello festus33.

 

Please check to make sure that the printer is connected directly to your computer via USB rather than through any USB hubs or extension devices. 

 

If the document still does not print, please try connecting the printer to a different USB port on the computer.

 

If any errors occur, please document them exactly as they appear.

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement