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Imageprograf Pro-1000 manual sheet feeder no longer works for canvas

Denchamber
Contributor

In the past I've had intermittent problems with some canvas sheets not feeding but I would try a different sheet and eventually get it to work.  Now, though, nothing works.  I'm able to use the manual feeder for 13 x 19 inch heavy art paper without a hitch.   But it won't work with the same canvas I used to use (which is 17x 22) nor with heavy art paper of the same size (and it used to feed it fine, too).   It starts the feed and then stops with a 7400 error message.  I've tried the cleaning routine outlined in the instruction manual, and that made no difference.   Has anyone else had a similar problem? 

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