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I have a new PIXMA PRO 100

otomstreet
Apprentice
I'm getting errors loading the cartridges. I've reloaded them a dozen times and still the same two cartridges go into trouble. is there a trick to this I'm missing?
2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Please check to make sure that new genuine Canon ink tanks are being used to prevent any errors from occuring when a new tank is installed.

 

If you continue to experience difficulties, find more help at Contact Us.

 

 

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ebiggs1
Legend
Legend

What is the error? Are the new or are they refills?  There is a chip inside and if it isn't re-set it won't work properly.  I strongly recommend using only new Canon brand cartridges.  Refilling can be tricky and messy.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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