08-29-2015 08:34 AM
08-31-2015 02:40 PM
Hello.
Please check to make sure that new genuine Canon ink tanks are being used to prevent any errors from occuring when a new tank is installed.
If you continue to experience difficulties, find more help at Contact Us.
09-05-2015 04:31 PM
What is the error? Are the new or are they refills? There is a chip inside and if it isn't re-set it won't work properly. I strongly recommend using only new Canon brand cartridges. Refilling can be tricky and messy.
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