05-12-2023 07:20 AM
I replaced the printhead of the ipf655 plotter and now im getting this error. There is bearly any ink in the ink lines of the plotter. I just replaced all the ink cartridges, so what now? Im a bit lost. Im currently in admin mode on the printer trying to "clean the printhead"
05-12-2023 09:02 AM - edited 05-12-2023 09:11 AM
Greetings,
Based on my research, I believe this error indicates a purge motor failure. Cause, an over-heated print head or using non canon inks. Basically the printer will not prime itself. I suggest you engage with Canon Support.
If you are outside the US, you can do this here:
For Product and Support Information | Canon Global
~Rick
Bay Area - CA
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