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[Canon Pro 1000] Horizontal lines/bands on black backgrounds

nawan
Apprentice

Hi,

I have 2 Canon Pro 1000 with the same problem of lines/bands on black backgrounds.

The problem appeared recently, i can not solve it.

It seems that it only happens with black backgrounds.

IMG_9907.jpg

I read all the topics i could find about it.

I am using a 230gsm matte paper and i am printing with Canon Professional Print & Layout 1.5.0 with the latest printer drivers. 

The selected paper on the printer and in the application is : Heavy Art Paper

My printers are connected by RJ45 cables, and my computer too.

Here are the things i already tried:

- Clean, Deep Clean, System Clean the Print Head

- Clean the bottom plate

- Clean the rollers

- Print in High Quality

- Upgrade the printers firmware to the latest 4.0.0.0 version

- Reset all the settings of the printers

- Try to activate the Avoid Abrasion setting

But i am still getting the same problem.

Please help 🙂

Thanks

 

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