Cannot access ProGraf1100 remote UI

[vectorsesh]

Hi, I am really struggling to access the remote UI for my printer. I have found the IP address on the printer settings but when I try to access the UI through the browser (or the error panel remote UI button) the browser just says unable to connect. Any thoughts?

[Patrick]

Hi vectorsesh,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1100 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can assist you with resolving this communication issue.

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