12-18-2015
01:06 PM
- last edited on
06-11-2024
12:33 PM
by
Danny
Hi,
I have a MacBook Pro Retina with IOSX El Capitan 10.11.2 and a Canon Printer irc 2880i.
I tried to download the drivers from http://it.software.canon-europe.com/products/0010365.asp but many of them are too old to be installed on my Mac and the only one that can be installed has this problem: The Mac recognises the printer and it also knows about the toner levels, everything seems fine but when you print something the printer does not print anything. On the Printer display it says "NG" instead of "OK" with an error code #853. The Mac does not detect any error.
PLEASE, HOW CAN I SOLVE THIS PROBLEM?
06-09-2024 11:57 AM
Same problem. After doing everything suggested here, I clicked "print as an image" and it worked
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