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imagePROGRAF PRO-4100: printer estimates 0m of paper left on roll when there is still paper

austinweale
Apprentice

Our printer is estimating that the paper roll has 0m left so every time I print it gives a "there is not enough paper on the roll" warning and I have to manually click "continue printing before each print. I don't know if there is a way to get it to re-estimate the paper or a way for me to manually set the length left. I have tried re-loading the paper and shutting down and restarting but it always goes back to saying it is 0m paper. Are there any solutions to this?

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