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imagePROGRAF GP-4000 ink smudging

GHOSICK
Apprentice

I am having an issue with my Canon imagePROGRAF GP-4000 Large Format Printer.

It was printing fine as of December 2023 -- we haven't changed stock, ink etc. Now, all the inks have started smudging on some paper stocks and MBK is smudging on ALL stocks.

During a print test only the MBK smudges. 

Has anyone else encountered this problem where the inks just suddenly start smudging on stock that hasn't been changed?

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