canon IR 1643iF ii scano to pc from network

[nikolatest2]

HI! When I scan documents using the top feed, the pages get stuck about half way through and the scan is stopped, or scanned documneds are send very slow. The network connection is with cable and speed is good. With printing there is no problem and scan via USB  speed is good. I scanned with two different software and the result is the same. I haven't updated the machine, could that be the problem?

[Danny]

Thanks for joining the conversation, nikolatest2!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!