Why is my cannon scanner C255if & C5550i scanning upside down?

[ahernandez]

Hi,

We have those two types of printers and when we scan to the email and we open the file some pages are upside down and some others are correct. Is there a setting that we can change for the scanners to detect the page upside instead of upside down? 

[Danny]

Hi, ahernandez!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!