Printer requesting department number

[rsc357]

Hello

We have a copier / scanner / Printer that requires the user to put in a dept. code in order to print.  The problem is, there is a check box to "remember" the code.  We would like to "grey" that out so they must enter the code each time.  Can anybody help me?  M# Canon iR-ADV C5800s-R1 PSV1.0US

RSC

[Danny]

Hi, rsc357!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!