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HTTPS support on Canon IR-ADV C3926

sherwomm
Apprentice

Hello! I have a printer that I am working on the web UI for. I have received a request to make the web address HTTPS so there is not a screen warning the connection is unsafe. I have set up a TLS certificate in settings as recommended in the documentation but still receive a unsecure warning when accessing the UI, and do not have an HTTPS address, only HTTP. If anyone has any tips or information to share, please let me know. Thank you! 

1 ACCEPTED SOLUTION

Danny
Moderator
Moderator

Thanks for joining the conversation, sherwomm!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, sherwomm!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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