Color ImageRUNNER C1335iF printing in grey and not black

[jsteven30]

Hi everyone, when someone try to print in black and white, the black parts does not look black is like grey. Someone know what is going on? 

[Danny]

Hi, jsteven30!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!