10-14-2024 04:38 PM
I have been having a problem with the printer not printing specific custom sizes for example, I want a print that is exactly 36"x36" but what I get is 36" wide and 35.5" long. I have know idea how to correct it other than reconfiguring the size in Photoshop. It has been time consuming and a huge waste of materials getting things corrected.
I have owned the printer for at least 6 years and never had this issue until the last year or so. I print from Photoshop and it is the latest version.
If anybody can offer up a solution I would sooo appreciate it. CK
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.