Canon imagePROGRAF Ta-30 Printing very slow

[Tristan92]

printer: imagePROGRAF Ta-30

OS: Mac os12

I recently had to replace the printhead in my printer. After installing the new printhead (PF-06) I was able to continue printing however the intervals between scans is now about 25 seconds. Im printing on adhesive vinyl to create large 6 ft banners and a print that should take about 5 minutes is taking 2 hours. I've tried reseting both my computer and printer and made sure all the firmware is up to date. Im not sure what else to do.

[Patrick]

Hi Tristan92,

It is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it for you quickly via phone or provide you with your available service options.