02-02-2023 05:38 PM
Hello I am new on this forum and I believe someone may help me.
I have a Canon ImageRunner 2420 that is behaving weird since a few days ago. It begun printing the top 2.5inch of the A4 page with faded text and the rest of the page is ok. I have changed the drum and the blade and also refilled the tonner but the change wasn't that much. I have to adjusted the density to maximum for it to slightly make a change. Kindly advise what the problem could be.
Thanks
02-03-2023 09:52 AM
Hello,
This forum is intended to provide peer-to-peer support for North American small office units (such as the imageCLASS MF743Cdw). The Canon ImageRunner 2420 appears to be a commercial European model.
ImageRunner models are supported by local Authorized Canon dealers. My suggestion is to reach out to a local Authorized dealer and have them service the unit.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.