2F72 error - imagePROGRAF iPF770

[AnisBN]

hello 

I have a problem with my canon ipf770 printer it shows me 03130031-2F72 error 

I can't print with it and each time I turn it on it starts automaticlly filling ink every time and I couldn't use it since that 

ps: I knew that this error means that ink couldn't ritch the sub tank but I doin't knew what sould I do

please I need solution 

[laciguy]

Hello!

I recently had this issue. I fixed the problem by replacing the "off brand" ink I bought with the official Canon ink. I read somewhere that the printer can have issues with other brands. Since I had the same code as you, meaning the right side was having issues, I just replaced any ink that was "off brand" on that side. Then I rebooted it and now it works as usual. Make sure to change the ink with the printer on.