01-19-2022 08:43 PM
Greetings from Michigan.
I have just purchased Pixma ip8720. I ran the setup disc successfully. The problem is that it replaced existing software for my old printer Pixma MG5200. Can I install another program for MG5200? I still want to use the scanner function of MG5200 as ip8720 does not have a scanner function. But running ip8720 setup disc erased all MG5200 programs. Canon does not allow users to have two printers?
01-24-2022 12:31 PM
Hi sungksoh,
You can have the PIXMA MG5200 series and your PIXMA iP8720 installed on the same computer at the same time. It is not clear why the PIXMA MG5200's programs were uninstalled, but you can download and reinstall the drivers and software for your PIXMA MG5200 series using this link:
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.