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printer not responding

cathey
Apprentice

Canon series mx920 is not responding to my pc, but 2 laptops connected to same wireless network are not having this problem. is this osmething you hep me with?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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Thank you for the rply, but we found a Canon website that had the solution that we needed. The website had instructions to download a new driver, and that fixed the problem.

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