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imageCLASS MF733Cdw: Image Capture disappeared

DesertRatR
Contributor

I have an MF733Cdw running on house WiFI. All equipment is Apple (Macs, iPhones, iPad). My mac is a mini 2023 (M2) running Sequoia 15.4.1. Everything was working just fine. I can print with no problem. However when I push Open Scanner button the Image Capture window has everything grayed out, even the three colored dots in the upper left corner. In the window it says No camera or scanner selected. Rebooting doesn't seem to work. This is a new problem. Suggestions?

12 REPLIES 12

DesertRatR
Contributor

FYI, I did update the drivers to the 07/07/2025 versions. That did restire to colored dots to the Image Capture window, however no devices are listed

DesertRatR
Contributor

The plot thickens. I removed the prnter and added it back. However it didn't add back the scanner, just the printer. ????

shadowsports
Legend
Legend

Greetings,

This might help.  Please download and run the installer.  Let us know the result.  

Scanner Driver and Utilities v2.15.17





~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

DesertRatR
Contributor

No luck with the new driver. Since this happened after the recent macOS upgrade to 15.4.1 I am guessing Apple introduced some bug, and I will have await Canon to release a new driver for 15.4.1

BTW, the MF device has the latest firmware.

j3
Apprentice

I can't find the firmware, im on Mac, it

 

just updated to seq. 15.4.1 earlier today

DesertRatR
Contributor

That is odd. I can't locate any drivers for that machine. They seem to have been pulled somehow. It reports "There are no results available for the macOS Sequoia v15. Please try again."

shadowsports
Legend
Legend

Firmware and all drivers for the MF733Cdw are available here:

Canon Support for Color imageCLASS MF733Cdw | Canon U.S.A., Inc.

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

They used to be. No longer. I tried both Safari and FireFox. 

"3. Software and Driver Results 0 of 0 Results"

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