imageCLASS MF663Cdw Driver is "not supported by the computer"

[seefour]

Trying to install a new printer and I get this message when I open the driver.I picked the master driver set for windows 11.

I'm running windows 11 home.

I've tried:

-restarting the printer and my computer

-Installing with the windows tool without drives

-Running drivers in "compatibility" mode

-Downloading the individual driver and just using that

Nothing works.

This should not be this hard for a brand new printer.

[shadowsports]

Greetings ,

Is your computer based on a Snapdragon / ARM processor?

[seefour]

As a matter of fact it is. Seen this before?

[shadowsports]

Greetings,

Yes, we have. The Canon installers are supported under Intel and AMD based chipsets.  They will not install on ARM based systems.

Instead, you are relegated to native driver support provided by Microsoft.  I wish I had better news.  

My suggestion would be to register the printer in your MyCanon account contact support for options.

MyCanon

https://myprofile.americas.canon.com/us/signin

 Support

1-800-652-2666

[DerrickL]

From Microsoft Windows: 

Notes: We're aware of some ARM PCs (for example Copilot+ PCs) not being able to add/install a printer using the included installer or by downloading the installer from the manufacturer's website.

• To fix this issue, go to Settings > Bluetooth & devices > Printers & scanners and select on "Add device" instead to add the printer manually, unless the manufacturer has specific guidance for Windows on ARM PCs.

• To find out if you have an ARM device, go to Settings > System > About, and look for "System type" property under "Device specifications". ARM devices have "ARM based processor" under system type.