imageCLASS MF3010 won't appear as a print option in any app

[HGB123]

Hi,

I recently bought a ImageCLass 3010 and installed the software on my computer. The printer scans without a hitch, but does not appear on any app (Word, PDF etc) when I try to print. Computer setting, however, show it as an installed printed. 

Help, please. 

[Stephen]

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!