11-30-2022 02:39 PM - last edited on 11-30-2022 03:04 PM by Danny
I'm having a similar problem with Ventura, using MF244 printer. Downloaded the latest software and lost printer connection. During setup, error: "Unable to communicate with the printer at this time". It worked for printing and scanning prior to Ventura upgrade, and only stopped printing when I downloaded the new software. Thank you!
11-30-2022 03:36 PM
Greetings,
I would suggest, removing the printer instance, and uninstalling the "old" driver used with the previous OS version. Restart, then run the new installer following the prompts for configuration and detection.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
11-30-2022 04:39 PM
Thanks for your suggestion - i tried that and still get an error during setup
01-11-2023 08:57 PM
Same here with MF620C
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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