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imageCLASS MF230 Series - MF Scan Utility Cannot Communicate with Scanner Error

mslivvy
Apprentice

Hello,

I am running Windows 10 Pro 64-bit. After installing the two drivers shown below, I am able to print but not scan. The computer is  connected to the scanner via USB cable.  The error I get when I try to run the MF Scan Utility says: 

"Cannot communicate with the scanner. The cable may be disconnected ..." Error code: 155,0,0 

However I am able to print so clearly my computer is able to communicate with the scanner. 

 

File Name[Windows 64bit] MF236n/MF232w MFDrivers (UFR II / FAX / ScanGear)
TypeDrivers
Date11.26.21
File Size179.73 MB
 
 
File Name[Windows 32bit & 64bit] MF Scan Utility Ver.1.21.0.0
TypeSoftware
Date04.28.2
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