cannot get wireless printing to MX882

[lstefanoff]

The printer sees the router and has connected to it. I've installed the wireless driver (seemingly) successfully. 

When I go to print, the driver options don't indicate wireless in any way (should they?) and when I choose the printer, it says the printer is offline and to check the cable. 

Something is obviously not right. 

Any suggestions?

I should add that I'm working on a Dell laptop, windows 7.

[Jason]

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[lstefanoff]

Windows 7, sp1

[tcmjenn]

Me too.  I have a MG5500 and windows 8.1 Asus. very frustrating