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can not print wirelessly using windows 8.1

ldkossack
Apprentice

using windows 8.1 and Canon MPX 495, I can not print wirelessly.

1 REPLY 1

Ramona
Authority

Hi ldkossack,

 

We will want to ensure that the wireless LAN setting on the printer is enabled, then reinstall the printer using the latest drivers from the Canon USA website to setup the printer to be used wirelessly.  To enable the wireless LAN setting of the printer, please press the Maintenance button (looks like a pair of pliers and a screwdriver) repeatedly until the symbol that looks like "G" appears in the LCD, then press the <COLOR> button to enable wireless LAN.

Next, we can install the latest drivers for the printer from the Canon USA website.  Please click here to go to the initial download page for your PIXMA MP495.  Once on the initial download page for your model, please do the following:

 

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

 

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MP drivers file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

 

Once the MP drivers are installed, you should be ready to print wirelessly.

 

Hope this helps!

 

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