So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). It would also help us to know which specific printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
Thanks and have a great day!
MAC OS MONTERAY
Canon probably makes over 100 printer models that have a "cassette".
We know you are using "the printer" with MAC OS Monterey.
If you'd like more help, please tell us...
What is the model of your Canon product?
Bay Area - CA
~R5 C (22.214.171.124) ~RF Trinity, ~RF 100~400, +Canon Control Ring~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It