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Wireless Setup Pixma IX6820 not working

cframe
Apprentice

I just switched to a brand new Canon Pixma IX6820.  The Wireless setup has not worked despite trying 3 different methods: hold the cancel button until Power blinks once; hold the cancel button until the power blinks twice; hold the power button down until you are blue in the face!

 

It even took 2 different laptops and over an hour to set up via USB cable.  What is wrong with this process?   I've tried adding through the Canon setup software and tried adding through Widows add/remove printer.  Nothing works to set this up wirelessly.

 

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