02-15-2025
03:57 AM
- last edited on
02-15-2025
09:37 AM
by
Arthur
Hello, I updated my personal computer.
Windows 11 64-bit operation system - Enterprise version 24h2 - OS build 26100.3037 was installed.
windows feature experience pack 1000.26100.48.0
my device: all in one mf237w - The latest driver is installed: File version: V5.202, File size: 124 MB, File name: MF230SeriesMFDriverV5202WPEN.exe
Everything works fine, but there is a problem. canon - all in one MF237w,
the printer has no problem, but the scanner has stopped.
Next step, the latest updates were received from the site and I did the installation,
hoping that the problem would be solved. But also; System message "A scanner driver
supporting this software is not installed. Install it and try again."
I saw similar problems of other users here and suggested solutions were studied and
reviewed. But it didn't help me and there is a problem with the scanner not working.
Canon software technical team, please help to solve the problem. Thank you for your attention.
thank you.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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