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Windows 11 computer doesn't recognize Imageclass D550 printer

LisaV
Apprentice

I downloaded the toolbox and driver for my Imageclass D550 printer when I got a Windows 11 computer. I struggled for more than an hour to get the computer to recognize the driver, but I cannot print or scan. Neither software recognizes the D550, which was working fine with my old computer. It is on and is connected. What could be the problem? 

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