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Trouble Connecting

Texasrose_02
Apprentice

Hello, I hm having problems connecting my printer to my phone. I have followed every instruction but can’t seem to get it to work. I did had it connected @ one point, but I disconnected it and hadn’t used it in a bit. Now I can’t get it to connect. Please if I can get some assistance with this, greatly appreciate it.

1 REPLY 1

Danny
Moderator
Moderator

Hi, Texasrose_02!

So that the Community can help you better, we need to know which Canon printer you're using and exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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