06-28-2025 02:44 PM
I just bought a Canon MF753Cdw color laser printer and have Windows 11. I've tried all variations of settings I can think of, but the only way to get a scan to show up in my target folder and/or open it, is to exit ScanGear MF. Is that correct? That seems crazy! Is there not a way to just press "Scan" and have the scan saved to your target folder and the ScanGear software remain open so you can scan again (or even just have it open in the background), as is the case with all other scanner software I've ever used and overall common sense?
Thanks!
06-28-2025 02:57 PM - edited 06-28-2025 03:05 PM
Greetings,
ScanGear includes a Preview feature. You can perform the preview scan as many times as you like before performing the final scan and save.
Change to the advanced dialog to see all of the available features, including preview. 😉
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
06-28-2025 04:29 PM
Thanks for your reply. I'm working in the "Advanced Mode" tab, but the only way to "finalize" the scan and have it appear in the target folder and be usable (instead of as an unusable .TMP file in the folder under "Preferences... > Scanner Tab > folder location in top area") is to close ScanGear and then confirm the close with "Exit" in the dialog box popup. In other words, after pressing "Scan", I only have 2 options: press "Scan" again to add more pages to the previous scan or exit the software to be able to open the previous scan. It's as if it's in a hardwired loop to keep adding additional pages (unless you exit) instead of allowing you to create a single page scan and open that scan, while keeping ScanGear MF open.
12-06-2025 03:54 PM
I'm encountering this issue and I feel like I _MUST_ be missing something because there is no way any competent sane person would design a software loop like this.
I have to close and open the ScanGear window every single time I want to actually have a scanned image saved? What am I missing here, this is beyond bad ui design.
12-06-2025 10:25 PM - edited 12-06-2025 10:30 PM
For the MF Scan Utility, you can Preview the scanned page(s) by selecting "Check Scan Results" in the Settings dialog. The settings button is at the top left of the Utility (States Check First)
If you select "Check Scan Results"
You get a Preview of what you scanned. You can then make a decision to Save, Rescan or Abort
The default behavior is save to a subfolder with current date (this is what I use)
You can scan one or multiple pages by selecting Scan or Exit.
If you use ScanGear
Here is Preview in Basic Mode (Press blue Preview button)
Here is Preview In Advanced Mode (Press blue Preview button)
All you have to do is press Preview on either screen to get a preview of the page you can then scan. To be clear, you don't have to close anything. 😉
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-05-2026 05:15 PM
I scanned in the same thing over and over with scangear, looking for the resulting images and then I closed scangear and they all showed up My Documents. So I confirm the default behavior is to not write files until scangear is closed.
You know what would be *really* nice: if the default behavior for scanning was not to mutilate images with aggressive cropping, such that I didn't resort to scangear. Sooo much work down the drain--it's maddening.
01-05-2026 06:45 PM - edited 01-05-2026 06:48 PM
Greetings,
I'm not sure how I can demonstrate the behavior further. 🤔 You do not have to close anything to preview the scans as my images demonstrate. My images were captured under Windows 11 25H2 using the latest versions of the printer driver/ScanGear and the MF Scan Utility. Preview has nothing to do with Scan or Save.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-05-2026 06:54 PM
I wasn't referring to preview at all. I'm talking about clicking "Scan" under scangear and the files not showing up without exiting scangear.
01-06-2026 10:55 AM
ThisSoftwareBad and crimson30 are exactly right. Glad to see others are still bringing up this issue. I haven't even used the scanner since my post several months ago (and won't or ever buy another Canon product) due to the insanity of the issue above. Not sure anyone at Canon has ever used the software to scan.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.