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Reset printer password - imageRUNNER 1643i II

chernandez
Apprentice

Good afternoon, I have a query, we have a Canon ir1643i II, and the systems guy who was there before wrote a password but no longer works with us, but we don't know how to remove that password, could you guide me?

1 REPLY 1

SamanthaW
Moderator
Moderator

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area! 

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