I installed and re-installed all the drivers needed for this All in One Printer/Scanner. I am using it over a wireless connection. The printer works just fine; I even connected my iPhone and am able to print from my phone. The problem is the scanner. I am able to initiate the scan from my laptop, I hear it scanning, but nothing is sent back from the scanner to my laptop. I am getting this error message:
"Cannot communicate with scanner for these reasons:"
One of the reasons listed is "(If using wireless LAN connection) Signal strength is poor due to obstructions."
I am using my laptop and scanner about 30 feet from my router. Yes, there are walls dividing the space. The router is approximately 4 years old. My old scanner, however, worked just fine (for years) until about 4-5 months ago. I thought it just stopped working so I got this new one printer/scanner. Could the problem be that my router is too old and not producing a strong enough signal for the scanner to send back the information that was scanned?
Thank you for any help you can offer.
