04-03-2015 09:06 AM
My Pixma MG5420 is on, bluetooth activated. My HP laptop recognizes the printer when in Control Panel-->Hardware & Sound-->Devices and Printer-->Add a Device (only printer in the entire office), but when I hit next, it immediately pops up with error code 0x80070005. Says contact device manufacturer for assistance. Pls. help.
NOTE: I AM noticing it comes up as an MG5400 instead of the 5420. There are no 5400's in the office at all.
04-13-2015 02:52 AM
Hi AMPP,
The PIXMA MG5420 does not have bluetooth capability; it can only be connected via USB cable or wirelessly over a network.
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