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Pixma MG5220 Windows 7 can't find wi-fi connection

ulandreman
Apprentice

I have used a Pixma MG5220 printer with my Windows 7 machine for a long time.  Recently, however, I needed to re-format and re-initialize the PC.  I have the MG5220 as a wi-fi printer on the home network.  I see it as a network device in Windows Explorer.  I'm trying to re-connect the printer for use with the reformatted PC.

 

However, when I try to run the set-up CD or Add a Printer under Control Panel->Devices and Printers, it says that the device is not responding.  I suspect that something that used to be on the PC isn't there anymore since it got re-formatted.

 

Any suggestions of things I could try?

 

Thanks!

 

Urban

 

 

1 REPLY 1

merrymary247
Rising Star
have you tried downloading/installing the MP Drivers from the website?

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5220

what is on the printer screen? Is it in an error state?
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