11-15-2024 02:28 PM
I have the Dell XPS 9520 and I am trying to print (2) sheets of images on Canon PHOTO PAPER GLOSSY II.
I'm getting: "Error - Please check the operation panel or the remote UI"
Here are the settings:
General Settings , , , Media - photopaper plus glossy II A ... Paper Size - A3+ ... Paper Source - manual feed tray ... Print Quality - standard ... Rendering ntent - perceptual Layout - centered / custom / 5.5 x 8.5 / apply to all image slots & maintain slot aspect ratio are both checked Color Management - Mode - use icc profile ... Printer Profile - Canon 200/S1 Photo Paper Plus Glossy IIA ... Rendering Intent - perceptual and no text settings.
The #Canon 200 is connected to the WIFI ..... the paper size is A3+ ..... type is print glossy IIA ...
I used the printer about a week ago with no issues
What am missing
Any help would be appreciated
11-19-2024 02:41 PM
Hi mijomac,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.