06-25-2022 06:06 PM - last edited on 12-03-2022 02:40 PM by Danny
Hi, I am looking for printing via my windows laptop. I have a Canon TS6420a model printer. I am unable to add printer, from word document it shows as offline.
is there an app specific to Windows OS based laptops?
06-30-2022 03:46 PM
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
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