PIXMA TS6420a Printer app for Windows laptop

[SravanReddy]

Hi, I am looking for printing via my windows laptop. I have a Canon TS6420a model printer. I am unable to add printer, from word document it shows as offline.

is there an app specific to Windows OS based laptops?

[ArthurJ]

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you