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PIXMA TS3722 Remote UI keeps saying firmware update failed

gsoechting
Apprentice

HELP - TS3722 Updating A New Firmware

I can't install the new firmware for my printer. I've tried everything, but nothing worked. The Remote UI keeps saying the update failed. I installed the required certificates, downloaded a new printer driver, and had no luck. Can someone please help me with this?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi gsoechting,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can assist you with the firmware update.

 

 

 

 

 

 

 

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