PIXMA TS3720 - WiFi connection Android app issue

[chibi]

With a new Pixma TS3720 printer doing the initial WiFi connection with the Canon Android app there is an issue completing the connection process.

In the Canon app, it goes from Searching to finding the printer to showing processing until it times out.

Every time, it does the same thing, but never get past processing.

Has anyone used the Canon Android app on current Android versions?

Android version 14 running on Google Pixel 6a

[shadowsports]

Greetings,

I'm running Android 15, December security patch on a pixel 8.  

Are you trying to connect the printer to your wireless network or are you trying to use wireless direct?

[chibi · Accepted solution]

Used Android 12 on Pixel 3 and it connects correctly.

[shadowsports]

Greetings,

I'm not sure I understand how using Android 12 on a Pixel 3 is a solution.  However, if that works for you, I'm glad you got it solved.