PIXMA TS3522 unable to reinstall drivers or print

[Erikilla74]

Hello I bought this printer in November 2023, I only printed a few files. It was working well, but three weeks ago, I tried to print and it showed that it was off even though it was on in my computer just like in my cell phone. I uninstalled everything, but now it doesn't let me install anything. I don't know if the drivers are outdated or if they have already been removed from the market. Please help me what to do

[Danny]

Thanks for joining the conversation, Erikilla74!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Erikilla74]

Hello Danny

Thank you for answering so fast. Well I have a MacBook M2 macOS 15.5 and my son has a windows 11 and we tried to reconnect it asks a SSID we tried to write it but at the end it did not work