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PIXMA TS3522 No driver option to print on 8.5" x 11" glossy paper

titlemanager
Apprentice

Canon Software Developer Intellectual Capacity Catastrophic Fail

When choosing print options with any Canon printer.....if you choose glossy paper the paper size option will disable 8.5" x 11" in the dropdown list. I assume that was done because photos are usually standard sizes, and 8.5 x 11 is not a standard photo size. It should be. I have been printing on inkjet printers since the technology became available. Very rarely do I print family photos of standard sizes with my printer. I do everything else possible because I am a masterfully skilled image editor. I also write software. So I know that it actually took extra effort to write the code that would eliminate the option to choose 8.5 x 11 size when glossy paper is chosen.  

Hey Canon. This is a major fail. I have file cabinets full of 8.5 x 11 glossy photo paper. The only way to use it in a Canon printer is to cut it into standard photo frame sizes first. Exactly why  I am fully stocked with the paper. Here's a little (or very big) profit hint Canon. Scratch that code. The result would be that several hundred million human beings would start using their photo paper in your printers. Knock-knock. Is anybody home Canon?

12 REPLIES 12

cwhudson
Apprentice

I've been fighting the same issue with TS3500 (same family I guess). Bought it to print full page photos and cannot believe something that basic is not allowed. Very disappointed in Canon.

I may be wrong about all Canon printers. I will confine my complaint to the models I have:

Canon MG2500
Canon TS3500

From a sensible, logical, and realistic perspective "what happened here" is Canon intentionally added the limitation (probably for business reasons) by omitting the option that the printer is inherently capable of performing.  

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