cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TR8620 - 2G & 5G printing error

bexmg62
Apprentice

I have a TR8620 printer.  Our WIFI is split into 2 channels; 2G and 5G. We have multiple devices in the house, and some connect to 2G and others to 5G.  When I am connected to the 5G on my laptop, I cannot print.  I have to disconnect and connect to 2G.  This didn't use to be the case.  Can someone help me with some settings to allow the printer to work on both broadcasts?  Thank you!

Windows 11 Pro with cable modem connection.  Netgear cable modem AC3200/C7800

0 REPLIES 0
Announcements