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PIXMA TR7660a - this printer cannot connect to the OS running on your device

nhunt1410
Apprentice

It comes up with error on my brand new lenovo laptop? How to I download the driver please?

3 REPLIES 3

normadel
Authority
Authority

Does your new computer by any chance have an ARM processor, rather than an Intel or AMD? Drivers for ARMs and Intels/AMDs are not interchangeable. You would need a driver written for ARM, which may not be available.

Arthur
Moderator
Moderator

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

jrhoffman75
Legend
Legend

PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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