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PIXMA MX922 not connected to LAN

alananye
Apprentice

I've had a Pixma MX922 for a several years and just recently had to replace my wireless network with an EERO 6e model number SO0001.  I've had to reconnect all my devices.  I have successfully connected my Apple MAC Laptop, Television, 2 iPhones, 2 IPADS and NEST Thermostat but not the printer.   The printer sees the correct network however the printer is not prompting for a passcode. Instead after selecting the network it simply goes to 'Connecting to the access point...' message, but that ultimately fails saying to recheck the passphrase. I can't  get to the passphrase screen to change the passphrase.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Newer eero devices typically come configured for WPA3 encryption only.  Your printer only supports wpa2 encryption, so you should be able to use the eero app or log into the router itself and enable wpa3/wpa2 or wpa2 for backward compatibility.

~Rick
Bay Area - CA


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