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PIXMA MX430 all in one printer: laptop is unable to see printer

kgnudi
Apprentice

Like many others, I just purchased a new laptop with windows 11 installed.  I downloaded the updated driver but my laptop cannot see my printer.  I am using a usb connection and have followed the troubleshooting instructions several times to no avail.  Can someone please help?  

1 REPLY 1

Arthur
Moderator
Moderator

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MX430 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.

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