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PIXMA MG5720 will not connect to wifi router

bcomito
Apprentice

.Will not accept password.  Firmware is up to date.  Thoughts?

1 ACCEPTED SOLUTION

I have seen issues with attempting to connect to Hitron routers.

 

The only method that seems to work is to use the WPS PIN method.

 

To do this, please follow the steps in the following Knowledgebase Article:

 

https://support.usa.canon.com/kb/index?page=content&id=ART173530

View solution in original post

12 REPLIES 12

you're welcome!

How was it resolved

pmorrsn
Apprentice
My Canon is detecting 2 routers with same name and I've tried both with no luck. The wifi indicator has a red x.
I repeatedly try registering but get failed message. At least it works with a cable to my computer
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